Over the next 8 years, Housing Executive tenants will benefit from the £336million investment to upgrade their heating systems. The contract will also provide a comprehensive heating response maintenance service to include the servicing, repair and installation of all types of heating systems to its entire housing stock. This will include enhanced response times and extended opening hours. The hours will be Monday – Friday 8am to 8pm and 8am until 2pm over the weekend.
As the Home Energy Conservation Authority for Northern Ireland, a key focus of the Housing Executive’s heating policy is to tackle fuel poverty. The replacement of old heating systems with new efficient systems will provide a cost effective way to keep tenants warm throughout the year. The contract, which began last November has been awarded to:
– H&A Mechanical Services – covering South West; South (Fermanagh & Omagh) and Mid Ulster, Causeway (Causeway Coast and Glens), Armagh, Banbridge and Craigavon and West (Derry City & Strabane)
– Carillion Energy Services – covering Belfast (North, South, East and West), Antrim and Newtownabbey and Mid and East Antrim
– Greenview Gas – South (North Down, South Down and Ards), Greater Belfast (Lisburn & Castlereagh)
The contract will potentially run up to 8 years, until 2025. The seven various aspects that will be covered by the new heating service contract will be The installation of new heating appliances (including survey, design, cost estimate and technical support for tenant consultation) or replacement as appropriate; a comprehensive heating maintenance service; and a planned service to heating appliances and systems.
It will also include renewable technologies (eg solar panels); disabled heating adaptations; and other works required to ensure the Housing Executive meets its statutory obligations (Energy Performance Certificates, smoke detectors, carbon monoxide detectors, roof space insulation, etc.)
Speaking following the awarding of the contract, the Housing Executive’s Director of Asset Management, Paul Isherwood, said, “This is one of the largest contracts ever awarded by the Housing Executive and is a clear indication of our commitment to delivering quality services to all of our tenants.
“This contract will help tackle fuel poverty, by providing efficient heating systems for our tenants across Northern Ireland. Through our contract management processes, we will ensure that the services delivered will meet the required quality and performance. We are confident the partners chosen will carry out the work to a high standard and deliver excellent customer satisfaction.
“The significant investment from the Housing Executive is not only improving people’s homes but also delivering quality services to our tenants.”
Kieran Adams, Operations Director, Carillion Energy Services, said, “We are delighted that the Housing Executive is leading the way in their commitment to delivering for their customers.
“We look forward to working with the Housing Executive in tackling fuel poverty and building on the long term relationships established over many years”