Pipelife Ireland is delighted to announce the opening of their new state-of-the-art 20,000 sq ft distribution centre at Unit 1B, Damastown Way, Mulhuddart, Dublin 15. The opening of this new distribution centre will help Pipelife offer an exceptional level of service in Dublin and the greater Leinster area and Northern Ireland – resulting in greater efficiencies for our customers. Despite the current Covid-19 situation and the uncertainty that it has brought to the economy, Pipelife made the decision to push ahead with expansion plans.
“The opening of our new distribution centre is a game changer both for the company and the industry in general. Pipelife will now be in a position to offer next day deliveries to our customers in Dublin and its surrounding areas, our strong product fulfilment rate ensuring Pipelife will have the stock available and ready to go. The new sales distribution centre will radically improve our delivery service from the current three-day turnaround from time of order,” explained Padjoe Barry, Pipelife Ireland’s National Sales Manager.
“Now we can offer it in 24 hours. If required, you can have same-day delivery. So, if it is an emergency situation, the plumber can ring in their order in the morning and they’ll have it by the afternoon. Our aim is to be the first person to call when contractors and installers have a new contract for a heat pump underfloor heating insulation.”
“The depot will be managed by Trevor Carew who previously worked with Pipelife as a Sales Representative. He brings to the role a wealth of experience and knowledge, something we feel is essential. Selling exclusively through merchants, the service is designed to make the supply of renewable products and services easy, professional and painless.”
Padjoe added: “These are really exciting times for Pipelife. We have always had a strong focus on customer service and the launch of our new distribution centre will allow us to take that service to another level. In addition to ensuring prompt delivery, we also believe the location is ideal, and with access to the M50 only a short drive away we can take advantage of the transport system. These advantages will enhance our ability to ship efficiently to more locations and provide customers the products they need, when they need them.”
“Pipelife will be stocking the full range from our market leading Qual-Pex Plus+ ‘Easy-Lay’ Pipe & ‘Easy-Crimp’ fittings, Heat Pumps, Underfloor Heating, M.D.P.E Pipe and much more. Plus with new product ranges due to come on-line in the coming months this really is a game changer.”
“Two major things we offer that are not standard in the industry are a 50- year guarantee on all our manufactured pipe products and extended warranties on all our traded products,” said Padjoe.
“We give full design indemnity insurance on all our designs for underfloor heating and heat pump systems. We also provide full electrical drawings and full layout drawings for the piping and manifold locations and settings. When you get a job from us, everything is specified and the contractor can talk to the actual designer. If any problem occurs after the home-owner takes possession of the house, we are still available. We’ve been around for 50 years and we are willing to stand over the quality of our pipes to give a further 50-year assurance. We can do that because our traded products only take in heat pumps and fittings from people we have vetted.
“There are also further plans to incorporate an innovative training centre at our new premises in Dublin. Of course with the current Covid-19 crisis still ongoing we won’t be operating training days until it is safe to do. When we do get the green light, it will allow us to offer customers FREE extensive product and hands-on training by members of our Technical Team. Courses are available to installers, service engineers, plumbers, merchants, architects, local authorities and BER Assessors.
“By offering a valuable insight into each of our heating technologies, those who attend our courses will be equipped with the best product knowledge and installation techniques. Going forward Pipelife Ireland envisages moving from what we would traditionally have been purely a pipe manufacturer, into a full-service provider for renewable heating technology – primarily air-to-water heat pumps, underfloor heating and low-temperature radiator systems.”
The company is determined to offer contractors and installers the skills, support and service they need to thrive in the renewable heating sector. Pipelife Ireland is certainly planning for the future and looking forward with confidence to better days ahead.