Fusion Heating offer comprehensive boiler service and installation options for homeowners and landlords with the aim of helping to avoid excessive running costs, future breakdowns and ensuring compliance with current legislation. They are committed to developing their staff through on-going training to deliver the highest level of service whilst maintaining a safe working environment. This is supported by relevant accreditations demonstrating their commitment to quality, delivery and safe systems of work. Fusion deliver large programmes of work for social landlords, such as Choice Housing, Radius Housing and Victoria Housing.
Established in September 2005, Fusion Heating has grown significantly over the past 14 years. SSE Airtricity, Northern Ireland’s second largest energy provider, completed a full acquisition of the business in October 2018.
Now one-year post acquisition Bill Cherry, Managing Director, tells us what makes Fusion unique?
“Now employing 100 people, Fusion has grown considerably since September 2005. We have one simple aim: to exceed expectations in everything we do. This is the idea at the heart of Fusion. It’s about never settling for ‘just good enough’; always challenging ourselves to reach higher; always proving we can go one better. We strive for continual improvement and in so doing, go above and beyond our customers’ expectations.
Our positive, ambitious attitude turns ordinary situations into extraordinary opportunities. It’s about bringing fresh ideas and energy to the table. It drives us forward and makes us a trusted partner. We believe great customer service begins with great employee motivation and empowerment. It is the people that are at the heart of everything we do at Fusion. Our staff make our business.” commented Bill Cherry, MD.