Worcester Bosch was delighted to be named a Which? Best Buy Boiler Brand in the UK for the eleventh year running this year for its gas boiler range, following rave reviews from homeowners across the UK. With further cause for celebration, it was also the only brand to scoop a Which? Best Buy endorsement for its oil boiler range.
The annual Which? report released in September revealed that Worcester Bosch are the most trusted boiler brand for homeowners in terms of reliability, with survey respondents also holding the brand’s customer service in high esteem.
One particular highlight from Which? was that the brand performs so consistently well in their annual reliability surveys that the Worcester Bosch name is synonymous with dependability. High praise indeed!
The report saw the manufacturer perform remarkably across a range of categories, with a strong brand score for both its gas and oil boiler ranges made up of a combination of reliability, customer score and engineers’ views. Impressive ratings in both reliability and customer score were achieved based on the number of faults boilers developed in customer’s homes and satisfaction and likelihood to recommend respectively.
Martyn Bridges, Director of Technical Communication and Product Management for Worcester Bosch said; “We’re extremely proud to be market leaders in the UK boiler industry and constantly strive to improve and develop our boiler ranges for our customers. We want homeowners to be reassured that they can rely on us and our installers for their home heating needs. Something that our eleventh year as a Which? Best Buy certainly shows!”
What does this mean for you, the installer?
Which? is regarded as the industry leader in providing consumers with independent advice on a large number of products and services.
The annual report was based on a survey conducted in May and June 2020 of 7,500 people who had purchased a new boiler in the past six years. Engineers’ views were gathered from a survey of 153 Which? Trusted Traders who rated boiler brands on factors such as build quality and the availability of parts and spares.
Due to this rigorous process, the brands and products that make the list are valued most by Which? and its members.
The Which? Best Buy accreditation is a mark that customers will recognise and trust, knowing that the product will be of high quality.
The fact Worcester Bosch performed so highly in terms of reliability, means that installers have an extra string to their bow when speaking to homeowners about a Worcester Bosch boiler – given their customer’s will have peace of mind that they are choosing the most reliable boiler brand.
“We want homeowners to be reassured that they can rely on us and our installers for their home heating needs.”
For information contact:
Ray McClay – T: +44 (0)7767 432 567
John Savage – T: +44 ( 0)7790 489573